Welcome to Flavour Flavour Ltd. (“we,” “us,” “our,” or “Flavour Flavour”). These Terms of Service (“Terms”) govern your use of our website and services, including purchasing our products and accessing any content, features, or functionality provided by www.flavourflavour.co.uk (the “Website”).

By accessing or using our Website or services, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Eligibility

By using this Website, you confirm that you:

• Are at least 18 years old or of legal age in your jurisdiction to form a binding contract,
• Are accessing this Website in compliance with all relevant laws and regulations.

2. Services Offered

Flavour Flavour Ltd. offers:

• Food & Drinks: Caribbean and African-inspired homemade food and drink options, available for local delivery within a 3-mile radius of our location in the UK.
• Spices and Herbs: A range of high-quality, natural spices and herbs, available for nationwide delivery across the UK within 24 hours.

3. Account Registration

To purchase products or access certain features, you may be required to create an account. You agree to provide accurate, complete, and current information, maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate your account if you violate these Terms.

4. Ordering and Payment

All prices are listed in British Pounds (£). Payment is due at the time of purchase, and we accept major payment methods (credit/debit cards, PayPal, etc.). Prices are subject to change, and we reserve the right to refuse or cancel any order at our discretion, including those placed for products listed with incorrect prices due to typographical or other errors.

Delivery:

• Food: Delivery within a 3-mile radius of our location, completed within 3 hours.
• Drinks, Spices, and Herbs: Nationwide delivery across the UK within 24 hours.

Note: Delivery times are estimates and may vary due to factors beyond our control.

5. Product Descriptions

We aim to provide accurate product descriptions, but we do not guarantee that descriptions, images, or other content are entirely error-free. If a product offered on our Website is not as described, your sole remedy is to return the unused product in accordance with our return policy.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy, please contact us within 48 hours of delivery to initiate a return or refund request. All returns and refunds are subject to our Refund and Exchange Policy.

7. Intellectual Property

All content, features, and functionality (including text, graphics, logos, icons, images, and digital downloads) on the Website are owned by or licensed to Flavour Flavour Ltd. and are protected by UK and international copyright and intellectual property laws. You are granted a limited, non-transferable license to use the Website for personal, non-commercial purposes.

8. Prohibited Conduct

You agree not to:

• Use the Website for illegal purposes or in violation of any applicable laws,
• Attempt to gain unauthorized access to any part of the Website or its systems,
• Resell, redistribute, or sub-license the Website’s content or products,
• Interfere with the Website’s security features.

9. Limitation of Liability

To the maximum extent permitted by law, Flavour Flavour Ltd. and its affiliates, officers, employees, and agents are not liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Website, even if we have been advised of the possibility of such damages.

Our total liability for any claim under these Terms is limited to the amount you paid for the specific service or product in question.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within England for the resolution of any disputes.

12. International Use

While our Website is accessible globally, we make no representations that the products or Website content are appropriate or available for use outside the UK. Accessing the Website from territories where its contents are illegal is prohibited.

13. Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes are effective upon posting to this page, and it is your responsibility to review these Terms periodically. Your continued use of the Website constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

• Email: info@flavourflavour.co.uk

Thank you for choosing Flavour Flavour Ltd. We look forward to serving you with the best Caribbean and African flavours.